Customer Success

Blog tagged as Customer Success

Continued 100% customer success also in 2021, using eDrilling's AI-based technologies in well construction

12.01.22 09:44 AM By Alina - Comment(s)
Continued 100% customer success also in 2021, using eDrilling's AI-based technologies in well construction

100% customer success rate also in 2021 – no wells with hazardous incidents, and zero sidetracks, using our AI-based technologies in well construction – consequently spending much less time per well while meeting the all-important carbon emission goals of the industry. 

An earnest thanks to our ...

Fireside chat with eDrilling's Chief Customer Success Officer; How AI-based solutions help our customers achieve their desired outcomes 

26.05.21 10:25 AM By Alina - Comment(s)
Fireside chat with eDrilling's Chief Customer Success Officer; How AI-based solutions help our customers achieve their desired outcomes 

Customer Success, isn’t it just another word for customer service?

-  No, not at all. Customer success is when our customers achieve their desired outcomes with the appropriate experience.  Which cannot be achieved if it does not include product development, service delivery, support, sales...

eDrilling establishes eDrilling Research 

29.09.20 06:17 AM By Alina - Comment(s)
eDrilling establishes eDrilling Research 

eDrilling is thrilled to announce today that it has established eDrilling Research.


As the Energy industry is the taking the environmental challenge head on and need technologies that not only help them reach their safety and operational objectives, but also the all-important environmental and s...